References and Sources of Information

Benefits Management draws on a number of other management methods, tools and techniques. Some are referenced below. The list is by no means definitive but serves as a suggestion of areas to consider:

  • Business Policy and Strategy models – PESTLE, SWOT, Porter’s competition model
  • Modernisation Agency Model for Improvement – PDSA cycle
  • Change Management – various models, e.g. Kanter et al 1992
  • Group Dynamics – Adair, Belbin, Cyert & March
  • Facilitation skills – various tools and techniques, workshop owner’s and facilitator’s guides
  • Performance Management – Total Organisational Excellence, Oakland 2001, The Performance Prism, Neely, Adams & Kennerley 2002
  • Office of Government Commerce ( – Managing Successful Programmes, Successful Delivery Toolkit – Benefits Management

There are presently few useful reference works on Benefits Management. Here are some that you might find worth studying:

  • Serra, C "Benefits Realization Management", CRC Press (2017)
  • Jenner, S "Managing Benefits", APMG International, 2nd edn (2014) - The training manual if you want to become a Benefits Management practitioner
  • Jenner, S "Realising Benefits from Government ICT Investment: a fool's errand?", Academic Publishing International (2010)
  • Bradley, G " Benefit Realisation Management: A Practical Guide to Achieving Benefits", Gower (2010)
  • Ward, J. M., Murray, P. and Daniel, E., “Benefits Management Best Practice Guidelines”, ISRC-BM-200401, Information Systems Research Centre, Cranfield School of Management, Cranfield (2004)
  • Thorp, John, "The Information Paradox", McGraw Hill, revised edn (2003)


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